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FBI Warns Drivers Nationwide: Sophisticated SMS Toll Scam Spreading – Don’t Fall Victim

June 20, 2025

The FBI has issued an urgent bulletin about a new wave of SMS scams impersonating state DMVs, with victims already reported in Tennessee, Texas, and Florida. These fraudulent texts steal payment details through fake toll notices – here’s what you need to know.

How the Scam Works (Real Examples)

Memphis resident Mark R. (name withheld) shared his experience: “I got a text saying I owed $12.80 for a Dallas toll road I’ve never driven on. The link looked real until I saw ‘TxD0T.net’ instead of ‘TxDOT.gov’.”

The scam follows this pattern:

  1. Realistic sender IDs showing “DMV” or “[State] Toll Service”
  2. Urgent demands like: “Pay $9.25 within 24 hours to avoid license suspension”
  3. Fake portals that capture:
    • Credit card numbers
    • Driver’s license details
    • Vehicle registration info

3 Ways to Spot Fake DMV Texts

  1. Check the sender number: Legitimate agencies use official short codes (5-6 digits), not 10-digit phone numbers
  2. Hover over links: Scammers use deceptive URLs like “Calif-DMV[.]com” instead of “ca.gov/dmv”
  3. Verify charges: Always log in directly to your E-ZPass or state toll account rather than clicking links

What to Do If You’re Targeted

  • Forward the text to 7726 (SPAM) – this helps carriers block scam numbers
  • File a report with the FTC at ReportFraud.ftc.gov
  • Freeze your credit if you entered any information (contact Equifax/Experian/TransUnion)

Why This Scam Is Spreading
The FBI confirms these scams have a 47% success rate because:

  • 62% of Americans now pay bills via mobile (Pew Research)
  • Toll systems vary by state, creating confusion scammers exploit

Protect Yourself: Bookmark your state’s real toll payment site (e.g., Illinois uses illinoistollway.com) and enable SMS fraud alerts through your carrier.